Easily accessible via chat and email.
We try to help you as soon as possible.
Free shipping from €99.99*
Everything delivered directly from stock for fast delivery!
If the product is not to your liking, please contact us immediately and we will provide the right solution!
Letsknit
Rangeerstraat 3
4431 NL 's-Gravenpolder
The Netherlands
Opened on Saturday from 10:00 to 14:00 and during the week by appointment.
Do you have questions or need help with your order? You can reach us via:
✉️ E-mail: linda@letsknit. Nl
???? Live chat: available on working days from 12:00 to 17:00 and on Saturday from 10:00 to 14:00
We are happy to help you in the Dutch and English.
At Letsknit we ensure that your order fast and safe delivered to you. Each shipment is insured and provided with a Track & Trace code, so you can easily track your package. You will receive an email as soon as the order is ready. We will cover part of the shipping costs. In order to continue offering our competitive prices, we ask for a small contribution.
Netherlands, Belgium and Germany: €4,99 shipping costs – free from €99,99
Bulgaria, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Czech Republic and Sweden: €7,99 shipping costs – free from €149,99
In your shopping cart you will immediately see which shipping costs apply and how much you still have to spend for free shipping!
Remote areas
Some postal codes have been designated as remote areasDelivery drivers often have to make long detours for this, which adds time, fuel, and costs. Unfortunately, we are forced to pass these surcharges on to the customer. Because of these costs, we cannot offer free shipping.
💡 Tip: Do you have family, friends or work in a central location? Consider having your package delivered there to avoid these extra costs.
We ship daily and strive to get your order out to you same day shipping!
The Netherlands & Belgium: 1–2 business days (shipped with PostNL or GLS)
Germany: 2–3 business days (shipped with DHL or GLS)
Other EU countries: 3–6 business days (shipped with FedEx)
Heavier packages (10+ kg): sent via DPD
Would you rather pick up your order to take a good look at everything? This is possible at Saturday from 10:00 to 14:00 or by appointment at another time. Simply indicate this during checkout or contact us.
After completing your order, you will receive a confirmation email with an overview of your order and delivery address. Once the package has been shipped, you will receive an email with the Track & Trace link.
As long as the status of your order is still on 'In treatment' state, you can still submit changes or cancellations. Send us an email with your order number and request. Have you received a Track & Trace code and has your package already been shipped? Then changes are unfortunately no longer possible.
We want you to be satisfied. In case of complaints or dissatisfaction, we always look for a suitable solution together.
In case of wrong delivery please send us an email with the details. In case of damage please also add some photos so we can take the right action:
Photo of the opened or damaged package
Photo of the entire damaged item
Close-up of the damage
Return conditions when you want to return the product:
Indoor 60 days return possible
In original packaging, unused, undamaged and odorless
Return costs are at your own expense, except in the case of damaged or incorrectly delivered products.
Click here to register your return →
Very helpful in choosing the best wool for a sweater for my grandchild. The Baby Marino turned out to be an excellent choice!
Nice to chat with Linda. Well helped. Ordering is quite easy. You can expect a new order soon. Thank you!
After good advice bought my first set of knitting needles and wool. It was really a gift to receive the order. Thanks again for your nice markers!